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Text Messaging Service

We have a NHS text messaging service which allows the Practice to send out appointment and other reminders and gives you an option to cancel by reply.

Please inform the Practice if you change your mobile number so that we can ensure our records are kept up to date. If not, the Practice cannot be held responsible for messages sent to or received by the wrong person.

The practice number will appear as -  +447800008339 

Electronic Prescribing Service (EPS) is now available

It allows your prescription to be sent electronically to your preferred pharmacy without the need of a paper prescription.

To activate this service you will need to visit your preferred pharmacy and complete a nomination form.   This will then send a message to the practice’s clinical system and set up EPS. 

Your preferred pharmacy will explain how the system works and what you would need to do each time you require a prescription.

Please be aware that by signing up to EPS this uses the National Spine and therefore your prescription data is being uploaded and sent via the spine.

red_pills_bottleRepeat Prescriptions

Request your repeat prescriptions online - Request your repeat prescriptions quickly online by logging into your account and simply ticking the appropriate boxes. You can review the progress of your repeat prescriptions and any message that the practice may have sent to you.

To order, please use the link at the top of this page, or send your request to our new dedicated email address which is

Please apply in writing or on-line 48 hours before the prescription is needed, 72 hours if the prescription is to be delivered to a local pharmacy.

We do expect to see you in surgery every six to twelve months to review your progress.

IMPORTANT: Please be advised that unlike the old system the new system does not allow you to select a pharmacy.  Please mark in the message section where you would like to collect the prescription from.   If you have already told us previously which chemist you would like to collect your prescriptions from we will have recorded this in your record and will automatically send them to that chemist.  If you have not already told us then your prescription will be left at the surgery for collection.

Local Pharmacies collect prescriptions from both our surgeries every weekday.

If you do not already have yours collected and wish to do so please let our receptionists know and they will amend your records.

Main Surgery:

  • Morrisons
  • LLoyds (Parkwood, Northumberland Court & Grove Green)
  • Boots
  • The Spires (Downswood)
  • Central Pharmacy (Town Centre)

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